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About Us At FretKing Bitz we want you to be completely happy with your dealings with us . If you have any suggestions or comments please email us at sales@fretkingbitz.com.

Our Contact details:

Fret-King Ltd

Unit G, 34A Hart Street, Southport, Merseyside, PR8 6BT United Kingdom

Phone: 0870 460 8108 Fax: 0870 460 8109 Email: sales@fretkingbitz.com

VAT Registration 776 232 613

The illustrations on this website may not exactly match the product supplied due to design improvements or illustration of non-standard finishes.Trademarks quoted in this publications are used soley for the purposes of identification, and not to imply any association with the trade mark owner. Fret-King and Wilkinson are not associated with any other guitar or component manufacturer.

Making A Purchase We are currently developing this electronic catalogue and we will not be activating online and credit card shopping until the process has been fully tested.

In the meantime, to place an order, just call, fax or E-mail us with your requirements and we will check stock and calculate the total payable including shipping. You can then send a cheque or make a bank transfer while we pack your parts for dispatch.

Shipping And Handling Shipping costs obviously vary depending on weight and the speed of delivery service required. We will normally quote for a standard 3/4 day delivery. A' Next day' delivery option is available and costs £10 to addresses on the UK Mainland.
Delivery Schedule We aim to deliver your order right away. We will normally dispatch orders for items in stock within 2 business days . International orders take a little longer, depending on the method of carriage selected. Please tell us if your order is urgent, & we will always try to help.
Back Orders If your item is not in stock, we will tell you and agree with you a course of action.

Special Order Items may require a nominal deposit, refundable if we cannot obtain any item within the time we quoted at the time of accepting the order.

Tax Charges The prices shown in this catalogue include UK Value Added Tax at 17.5%. This is charged on all orders received from the UK or the European Union. All orders from outside the UK or European Union are shipped tax free, and so will be charged at 17.5% less than the price shown.
Credit Card Security We are currently developing this electronic catalogue and we will not be activating online and credit card shopping until the process has been fully tested.
Guarantee In addition to a customers statutory rights, we will alway try to resolve any problems to the customers satisfaction. All products carry a 12 month warranty against faulty materials & workmanship.
Reaching Us You can contact us by 'phone, Fax, e-mail or even letter !

Fret-King Ltd

Unit G, 34A Hart Street,

Southport, Merseyside,

PR8 6BT

United Kingdom

Phone: 0870 460 8108

Fax: 0870 460 8109

Email: sales@fretkingbitz.com

Privacy Policy We do not disclose customer information to third parties. When online shopping is activated and used, cookies are used to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy We will alway try to resolve any problems with items we have supplied to the customers satisfaction, over and above a customers statutory rights to return goods unused in pristine condition for a full refund within 7 days. We reserve the right to make a reasonable charge for shipping & administration.
Remittance Terms We dispatch products on receipt of payment by our bank, unless we have agreed otherwise.

Special Order Items may require a nominal deposit, refundable if we cannot obtain any item within the time we quoted at the time of accepting the order.


Enhance the performance of your Guitar with Genuine Fret-King Bitz !